Welcome to Raceline Motorsport Racewear.
At Raceline we strive to provide you with the highest quality service, fastest delivery and competitive prices.
While we stock a vast majority of items in our warehouse, some items are special order only and can take slightly longer to arrive. Most of our supply base is in Europe and we have weekly deliveries so the normal lead time can be around 3-8 business days subject to stock availability, some items may take longer and we will contact you as soon as possible should there be any delays.
Should you have any immediate deadlines, please let us know via email: firstname.lastname@example.org, phone: 0428 887 223 or via our “Contact Us” page. Please also place a comment detailing your deadline in the customer comments section upon checkout.
Default shipping for all orders is via Australia Post, with regular postage leadtimes of between 3-8 business days dependent upon your location.
For urgent delivery, Express Postage can be arranged. Due to the varied costs between each state and between size and weight of items purchased, please place your order using standard delivery options and email or call for an express shipping quote. Rates will be charged at Austpost website prices. We will only charge what Australia Post / Courier charges us and we will forward the quote to you.
For large items such as seats, helmets, gear bags and package deals, the predetermined post charges may not be sufficient, so we request that customers request a quotation. Alternatively, we will contact you.
International shipment can be arranged and will be sent via Australia Post. Insurance is required for all international orders and will be provided as calculated by the AustPost website. Our website uses an estimated shipping calculation (rates will be charged at Austpost website prices).
All shipping at customers risk.
*Please note that multiple item orders may be split into separate shipments in the event that all items are not available.
Exchange & Returns Policy
We understand that it can sometimes be difficult to choose the correct sizes when purchasing online. For this reason, we offer our customers a 7 day exchange policy in the case of incorrect size selection or change of mind.
Goods may be returned for refund, credit or exchange if they are returned to ourselves within 7 days of receipt, subject to the following conditions;
- You must contact us to confirm your request for Exchange or return and receive confirmation by email prior to returning any goods. Please Email us at email@example.com and place “exchange + invoice number” in subject line.
- Items must be returned in unused, undamaged, unmarked and in original undamaged packaging in order to obtain a exchange, credit or refund.
- Items are returned at customers expense. (Customer to pay exchanged shipment costs ie. Return shipping to Raceline, then back to customer.)
- Customer MUST include a prepaid post bag with senders name and address for return of exhanged goods. If goods are boxed and cannot fit in prepaid bag, Raceline will confirm costs to be paid by Customer.
- Include a copy of the invoice and exchange instructions (upsize, change of colour etc), order reference number and reason for return.
- Once you ship the goods back to our PO Box, please email or call with tracking details.
- If items are returned after 14 days of receipt order, you may be subject to a 10 percent (10%) restocking charge.
- Special order or custom items will only be refunded or exchanged at the Raceline’s discretion and may incur a 10 percent (10%) restocking charge.
- We are unable to accept responsibility for returns that are undelivered, so it is important that you retain the tracking details for your returned postage so that the selected carrier can investigate any delivery issues.
- Returns / Exchanges should be sent to:
Raceline Motorsport Racewear
PO Box 827
Somerville, Victoria, 3912
- THERE IS NO EXCHANGE OR REFUND ON CLEARANCE ITEMS. We are able to measure items for you to assist with sizing, please call to talk with us if you have any questions regarding sizing or colour etc, we can send photos of the item if needed and we are happy to assist where we can, before you make your purchase.
Thankyou for shopping with Raceline!